Data Security & Privacy — How LetsPoker Protects Your Club

Your players trust you with their data. LetsPoker makes sure that trust is earned.

The platform is built on enterprise-grade security infrastructure — the same standards used by financial institutions and healthcare providers. Every layer is designed to keep your data private, available, and under your control.

Two-Factor Authentication on Every Account

Every LetsPoker account supports two-factor authentication (2FA). Users verify their identity with both a password and a secondary code sent to their mobile device. A compromised password alone can’t grant access.

This is the same standard used by banking and enterprise software. Your poker club gets the same level of protection.

Encrypted Data with Full Customer Segregation

All customer data is encrypted at rest using industry-standard 256-bit encryption. Even with physical access to our servers, data remains unreadable without the proper decryption keys.

Beyond encryption, each customer’s data is logically separated and segregated. Your club’s information is completely isolated from every other customer on the platform — no cross-contamination, no shared access.

ISO 27001 Certified Security Management

LetsPoker holds ISO 27001 certification — the global gold standard for information security management systems. This certification demonstrates a comprehensive set of security controls, audited annually by independent assessors.

ISO 27001 isn’t a one-time checkbox. It’s a continuous cycle of risk identification, mitigation, and external verification. Your club’s data is protected by a system designed to improve over time.

EU Data Residency on AWS Infrastructure

All data is stored in Ireland and Frankfurt on Amazon Web Services (AWS) — the world’s leading cloud provider.

By keeping all data within the European Union, LetsPoker adheres to strict EU data protection regulations — among the most stringent in the world. You can tell your players exactly where their data lives, and that it’s governed by the strongest privacy laws available.

High-Availability Clusters and Continuous Backups

Your data sits in high-availability clusters spread across multiple servers. If one machine goes down, your data remains accessible without interruption — no downtime, no data loss.

Continuous automated backups run around the clock. In the unlikely event of a system failure, recovery is fast and complete. You never have to think about backup schedules or disaster recovery — LetsPoker handles it.

Data Deletion Under Your Control

To maintain a complete audit trail of staff and player activity, LetsPoker uses logical deletion by default. Records are marked as removed but remain accessible for compliance and auditing purposes — critical for clubs that need accountability.

Need full erasure? A written request from an account owner triggers permanent deletion of all associated data. No hoops to jump through. You stay in control of your data lifecycle.

Ready to run your club on a platform you can trust? Get in touch and see how LetsPoker protects poker clubs across 27 countries and 6 continents.